Privacy Policy

pb999, operating at the domain pb999.cam ("pb999", "we", "us", "our"), is committed to protecting the privacy and personal data of its users. This Privacy Policy ("Policy") describes the personal information we collect, the purposes for which it is processed, the conditions under which it may be shared with third parties, the measures we take to protect it, and the rights available to individuals in relation to their data.

This Policy applies to all users who access pb999.cam in any capacity — whether as registered account holders, prospective users browsing without an account, or visitors who interact with the Platform in any other way. It applies to data collected through the Platform's website, support channels, and any related communications.

This Policy should be read in conjunction with pb999's Terms & Conditions and Responsible Gambling Policy, which collectively form the complete framework governing your relationship with pb999.

In this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — Any information that identifies or could reasonably be used to identify a living individual, directly or in combination with other available information.
• "Processing" — Any operation performed on personal data, including collection, storage, use, disclosure, alteration, restriction or erasure.
• "Data Controller" — The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, pb999 is the Data Controller.
• "Data Processor" — A third party that processes personal data on behalf of pb999 under contractual instruction.
• "User" / "You" — Any individual who accesses, browses or holds an account on the pb999 Platform.
• "KYC" — Know Your Customer: the identity and age verification process requiring documentary evidence.
• "AML" — Anti-Money Laundering: regulatory and operational controls designed to prevent the use of financial platforms for money laundering or the financing of illegal activities.
• "Cookies" — Small text files placed on a user's device by a website to facilitate session management, analytics and user experience personalisation.
• "Platform" — The pb999 website accessible at pb999.cam, including all pages, services and content.

pb999 may collect the following categories of personal data:

3.1 Identity & Registration Data

• Full legal name as registered on your account
• Date of birth (for age verification purposes)
• Gender (where provided voluntarily)
• Username and account identifier

3.2 Contact Data

• Email address (primary communication channel)
• Telephone number (where provided for two-factor authentication or account recovery)
• Residential address (required for KYC and where relevant to correspondence)

3.3 KYC & Identity Verification Data

• Computerised National Identity Card (CNIC) or passport scan/photograph
• Proof of address documents (utility bills, bank statements, official government correspondence)
• Selfie, liveness check or photo-with-ID, where required by the verification process
• Payment method verification documentation, where required to confirm ownership

3.4 Financial & Transaction Data

• Deposit and withdrawal amounts, dates and methods
• Payment method identifiers (account numbers, wallet IDs) in partial or masked form
• Transaction history and balance records
• Bonus and promotional activity records

3.5 Usage & Technical Data

• IP address and approximate geolocation data
• Device type, operating system and browser information
• Pages visited, features accessed, time on site and session duration
• Clickstream data and interaction logs
• Betting and gaming activity history, including game preferences and wagering patterns

3.6 Communications Data

• Content of support tickets, live chat transcripts and email exchanges with pb999
• Feedback and survey responses, where voluntarily submitted
• Marketing communication preferences and opt-in/opt-out records

pb999 collects personal data through the following channels:

• Account Registration: Information you provide directly when creating a pb999 account, including name, email address, date of birth and contact details.
• KYC Verification Portal: Identity documents and verification data submitted through pb999's secure HTTPS verification flow.
• Deposit and Withdrawal Transactions: Financial data generated when you initiate transactions through the pb999 cashier.
• Platform Usage: Technical and usage data collected automatically through server logs, cookies and analytics tools when you access and interact with pb999.cam.
• Support Communications: Data you share when contacting pb999 support via live chat, email or the Help Centre.
• Third-Party Service Providers: Where identity verification, payment processing or fraud prevention partners return data to pb999 as part of the verification or transaction flow.

pb999 processes personal data for the following specific purposes:

• Account Management: Creating, maintaining and administering your pb999 account, including authentication, account recovery and profile updates.
• Identity & Age Verification (KYC): Verifying that you meet the minimum age requirement (18+ or the higher minimum required by the operator/license jurisdiction) and confirming your identity for compliance purposes.
• Transaction Processing: Facilitating deposits, withdrawals and balance management. Transaction data is retained for financial reconciliation and audit purposes.
• Fraud Prevention & Security: Detecting, investigating and preventing fraudulent activity, account takeover attempts, money laundering, bonus abuse and other forms of prohibited conduct.
• Anti-Money Laundering (AML) Compliance: Monitoring transaction patterns for suspicious activity in compliance with applicable AML obligations under the operator's licensing jurisdiction.
• Responsible Gambling Compliance: Monitoring for indicators of problem gambling behaviour and applying responsible gambling tools (deposit limits, time limits, loss limits, self-exclusion) where relevant.
• Customer Support: Responding to your queries, complaints and service requests effectively and accurately.
• Platform Improvement: Analysing usage patterns, performance data and user feedback to improve pb999's features, usability and content quality.
• Marketing Communications: Sending promotional content, bonus notifications and platform updates to users who have opted in to receive such communications. You may withdraw marketing consent at any time by contacting support.
• Legal Compliance: Meeting legal, regulatory and contractual obligations applicable to pb999's operations.

pb999 processes personal data on the following legal bases, as applicable to each processing activity:

• Contractual Necessity: Processing required to perform the contract between pb999 and the user — including account management, transaction processing and customer support.
• Legal Obligation: Processing required to comply with legal and regulatory obligations applicable to pb999, including KYC, AML and responsible gambling compliance requirements under the operator's licensing jurisdiction.
• Legitimate Interests: Processing carried out for pb999's legitimate interests, where these do not override the individual's rights and freedoms — including fraud prevention, platform security, analytics and service improvement.
• Consent: Processing carried out based on your freely given, specific and informed consent — primarily for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

pb999 does not sell your personal data to any third party. pb999 may share personal data with the following categories of recipient, strictly for operational purposes:

• Identity Verification Providers: Third-party KYC and liveness check service providers that process identity documents on pb999's behalf to confirm user eligibility.
• Payment Processors: Entities that facilitate deposit and withdrawal transactions. Payment method references on this Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are contextual references only. None of these providers endorse pb999 or online gambling.
• Fraud Prevention Services: Third-party risk and fraud intelligence providers that assist in identifying suspicious patterns, account anomalies or potential abuse.
• Technology Infrastructure Providers: Cloud hosting, content delivery and platform infrastructure providers that store and serve Platform data under contractual data processing agreements.
• Analytics Providers: Tools used to analyse Platform usage data in aggregated or pseudonymised form for performance and product improvement purposes.
• Legal and Regulatory Authorities: Where pb999 is required by law, court order or regulatory directive to disclose personal data to competent authorities. pb999 will, where legally permissible, attempt to notify the affected user prior to such disclosure.

All third-party data processors engaged by pb999 are required to process personal data solely on pb999's documented instructions, to implement appropriate technical and organisational security measures, and to comply with applicable data protection obligations.

pb999 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal, regulatory and contractual obligations. The following general retention principles apply:

• Active Account Data: Retained for the full duration of the account's active status and for a defined period following account closure, as required by applicable KYC and AML regulations in the operator's licensing jurisdiction.
• KYC & Identity Documents: Retained for the minimum period required by applicable anti-money laundering regulations — typically a minimum of five (5) years following the end of the customer relationship, or longer if required by law.
• Transaction Records: Retained for a minimum of five (5) years following the relevant transaction date for financial audit, dispute resolution and AML compliance purposes.
• Support Communications: Retained for as long as necessary to resolve the relevant query and for a reasonable period thereafter for quality assurance and dispute record purposes.
• Marketing Data: Retained until consent is withdrawn. Following withdrawal of consent, marketing communications will cease and data will be pseudonymised or deleted within a reasonable period, subject to any overriding legal retention obligation.

When personal data is no longer required for any active purpose and no legal retention obligation applies, it will be securely deleted or anonymised.

pb999 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include, but are not limited to:

• HTTPS encryption for all data transmitted between your device and pb999.cam
• Restricted access controls limiting personal data access to authorised personnel on a need-to-know basis
• Secure, access-controlled storage of KYC documents and identity verification materials
• Session management controls and account login monitoring
• Regular security assessments and internal reviews of data handling procedures

Notwithstanding these measures, no data transmission over the internet or electronic storage system is entirely free from security risk. pb999 cannot guarantee absolute security of data transmitted to or stored on the Platform. Users are encouraged to use strong, unique passwords, enable any available two-factor authentication, and report any suspected security breach to pb999 immediately.

pb999 uses cookies and similar tracking technologies (including web beacons and local storage) on pb999.cam. By continuing to use the Platform, you acknowledge and accept the use of these technologies as described in this section.

The following categories of cookies are used on pb999:

Most browsers allow you to control cookie settings through their privacy or settings menus. Blocking strictly necessary cookies may impair your ability to use the Platform. Blocking analytics or marketing cookies will not affect your ability to access your account or place bets.

Subject to applicable law and any overriding legal obligations (including AML and KYC retention requirements), you may have the following rights in respect of your personal data held by pb999:

To exercise any of the above rights, please contact pb999 at [email protected], clearly identifying yourself with your registered account details and specifying the right you wish to exercise. pb999 will respond within a reasonable timeframe. Complex or voluminous requests may require additional processing time.

pb999 is strictly intended for adults aged 18 years and over — or such higher minimum age as is required by the operator's licensing jurisdiction. pb999 does not knowingly collect personal data from individuals who are under the minimum age requirement.

Where pb999 becomes aware that personal data has been collected from a minor, that data will be deleted as promptly as practicable and the associated account will be permanently closed. If you believe that a minor has registered on pb999 or that their data has been collected, please notify us immediately at [email protected].

pb999 operates globally and may transfer personal data to third-party service providers located in jurisdictions outside Pakistan. These transfers may include identity verification providers, payment processors, fraud prevention services and cloud infrastructure providers operating in other countries.

Where personal data is transferred internationally, pb999 takes reasonable steps to ensure that appropriate safeguards are in place — such as contractual data processing agreements that impose equivalent data protection standards on the receiving party.

By using pb999, Pakistani users acknowledge that their personal data may be transferred to, stored in and processed in jurisdictions outside Pakistan. pb999 does not claim that such transfers are regulated or approved by Pakistani authorities. Users with concerns about international data transfers should seek independent legal advice.

pb999 reserves the right to amend this Privacy Policy at any time to reflect changes in legal requirements, operational practices or Platform features. When material amendments are made, pb999 will use reasonable efforts to notify registered users — for example, through a notice on the Platform homepage or a communication to the registered account email address.

The effective date displayed at the top of this Policy reflects the date of the most recent revision. Continued use of the Platform following publication of an amended Privacy Policy constitutes your acceptance of those changes. If you do not agree with a revised Policy, you should discontinue use of the Platform and contact support to initiate account closure.

We recommend reviewing this Policy periodically to remain informed of any updates to our data practices.

For any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data by pb999, please contact us through the following channel: